Heard on Twitter – Salesforce, SAAS, and CRM – March 27

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So there were so many Tweets about Salesforce and their new Service Cloud Product it was ridiculous. I tried to count all of them. No really, I did. In total, I came up with over 2000 Tweets on the topic. Seriously. Skip reading all the posts and check out the short video that explains what everyone is talking about…http://www.salesforce.com/servicecloud/tour.  This announcement happened in coordination with Cloudforce NYC on Monday.

There were also a bunch of Tweets on these current Salesforce hot topics:

• All of salesforce.com runs on 1,000 servers in a cloud environment. http://swarm.me/1gb
• Marketing Automation Next For Salesforce.com? http://bit.ly/NKeg
• Comcast’s Twitter Team Coaching Salesforce.com (InformationWeek): The add-on for Salesforce CRM lets companies t.. http://tinyurl.com/d4puew

Everyone wants to see what @Iddapps is doing with the appexchange. She launched a preview of it last night.  Hoping to see more this week.

Use @asksalesforce for Salesforce questions. They are also posting a tip of the day, though search for their tips (marked by ToD) instead of following them so you don’t have to read all the replies to questions.

From @Successforce and @Forcedotcom:

• http://twitpic.com/photos/successforce – twitpics from Cloudforce NYC
• Check out videos from Cloudforce NYC http://www.youtube.com/user…
• Get the latest Force.com IDE – instructions for Eclipse here: http://tinyurl.com/cqjngm

And here is the rest….

dschach: SAS: Software As A Services Makes Sense — For The Vendor http://blogs.zdnet.com/BTL/… And Amazon releases the AWS Toolkit for Eclipse: http://aws.amazon.com/eclipse/

mashable: Reading: “The Future of Twitter: Social CRM” http://tinyurl.com/chdftg

CRMTrainer: Model Metrics Helps African Aid Organization Automate Donations Using Force.com Platform and Salesforce.com http://ow.ly/1mSN

appirio_nara: good Cloudforce NYC highlights (from TechCrunch) http://bit.ly/19ceKD

CRMFY: Interesting – Jott for Salesforce released. Update your Salesforce data via a phone call. http://bit.ly/16t7V

WebObsessed: Internet Marketing – Microsoft Dynamics CRM Online challenges Salesforce.com http://tinyurl.com/4okqnv

aglue: Make sure to enable document indexing for your Documents tab in SFDC. Amazing how many folks don’t know it’s available.

PaulMiller: Publishing my podcast with Salesforce.com VP for Developer Marketing, Adam Gross. SaaS, PaaS, Cloud and more. http://bit.ly/qVFZJ

allgood: The Internet Industry Is on a Cloud http://ff.im/1JO2U Ellison’s real beef is the Salesforce.com brand is now synonymous with “cloud”

donthemic: Posted my tutorial (working demo and code) on Salesforce.com, Flex and BlazeDS. http://tinyurl.com/dnkdls #salesforce #blazeds

eo2hogan: CRM extending to more than just customer relationships: Microsoft with xRM, Salesforce.com with Force.com, and o.. http://tinyurl.com/czjexn

Tagged as: @asksalesforce, @forcedotcom, Adam Gross, AppExchange, Cloud computing, Cloudforce 2009, Customer Relationship Management (CRM), Force.com AppExchange, Microsoft Dynamics CRM, Model Metrics, SaaS, Salesforce, Salesforce Service Cloud, Salesforce.com, SFDC, Software as a Service, The Service Cloud